FUNERAL CASH PLAN FAQS

How do I Qualify for the Plan?

In order to be a plan holder You Must be at Least 18 years old and there is no upper limit of qualifying age. Non-clients of MMF can contact MMF offices for assistance. 

How do I submit My Claim?

We recommend you notify any MoneyMart office near you as soon as the death of a member or dependent has occurred. Claims can be made within 6 months from date of death

How do I close my Plan?

You can close your plan at any given time. However, should you decide to quit/close the plan there is no premium surrender

Who are My Dependents

Accepted Dependents are those that are financially dependent on you, the plan holder such as ; spouse, biological children, legally adopted children, parents, parents-in-law. Children Should be under 18 years of age and adults up to 75 years old at the time of registration

How do I make a claim?

In the event of death of a registered dependent you, the plan-holder or nominated claimant can visit the MMF offices and claim. The following documents are required to make a claim:

  • Copy of I.D or birth certificate of the deceased
  • certified copy of Burial Order or Death Certificate
  • Original copy of I.D of the claimant
The nominated claimant is anyone that was appointed by you, the plan-holder or any member nominated by the family but bearing the same surname as the deceased.

What are the benefits of MMF Funeral Cash Plan?

  • Affordable Premiums
  • Immediate cash availability in the event of a funeral
  • Wide MMF branch network for assistance

Unacceptable Claim Circumstances

A claim cannot be made in the event of a Suicide

Terms and Conditions

 In this section you will find guarantees and undertakings that you agree to. These include giving complete information to MoneyMart Finance (Private) Limited.

1.1 You guarantee that all information given to us at any given time is complete and true. Information that affects our decision to provide benefits is known as the material information. Where any material information is not fully disclosed or is found to be untrue, we may decide:

• Not to carry out your requests Not to pay.

• Any claims for any benefits.

1.2 We have standard rules that set out our business processes. These rules apply to any changes you wish to make, and to all other dealings under this policy. You agree to bound by the standard rules and any amendments that we make to them from time to time.

1.3 If you object to any term and conditions of this policy you must write to us within 30 days of receiving your policy document, setting out your objections.

1.4 The maximum sum assured payable per life for all policies administered by MoneyMart Finance apply. Premiums in respect of all policies taken out after maximum cover was reached will be refunded.

1.5 This policy shall commence upon receipt of first premium. The commencement of the date will be the 1st of the following month from the date of the initial payment.

1.6 There shall be immediate cover in the event of accidental death from the date the proposal signs up and subsequent first premium payment.

1.7 The following waiting periods shall apply from date of commencement for death from natural causes:

• 3 months on the main life assured, spouse and children; and

• 3 months on parents / in-laws, non-biological children, and extended family.

1.8 Cover is only available for

• A main life assured for all ages at the date of commencement.

• Dependents who are less than 75 years at the date of commencement.

2. DECLARATION BY APPLICANT

I confirm that I have read the contents of the application form, including the undertakings and guarantees above and that I understand the contents, that I am bound by that which applies to me and I agree that these conditions will form part of my contract and will apply in all future dealings with MoneyMart Finance.

(a) The total premium indicated overleaf has been paid to the company on condition that if this application is not accepted, this sum will be refunded.

(b) I/We agree that a first premium, if paid through the Salary Service Bureau (SSB) shall only be regarded effective when the actual amount has been credited to the account of the company with the approved bank. The assurance shall no commence until the amount has been credited and the acceptance of this application and the commencement date of the assurance has been confirmed in writing by the Company.

(c) I warrant that the information given in this application, whether in my handwriting or not, is true and complete.

(d) I agree that any misstatement or omission herein may lead to any contract made being declared null and void by the company and in such event, money paid in respect therefore shall be forfeited.

Affordable Health Benifit Plan FAQs

What Different Health Care Packages do you have?

Our Affordable Health Benefit Plan has 3 packages:

The Blue Plan covers up to $4000 per year for in-patient procedures, $1000 per year for outpatient procedures, and $450 per year in medication all for just $11/per month. This plan has a 

The Gold Plan covers up to $9000 per year for in-patient procedures, $1500 per year for outpatient procedures, and $700 per year for medication $45/per month for adults and $25/per month for minors (18 years and younger).

Then the Green Plan is a once-off annual payment of either $35 or $45 for Hospital cash back of $3000 or $4500 respectively when hospitalized for more than 48hrs. This plan only covers one hospitalization event per year.

Is there an age limit?

The fund will not cover any member over the age of 70 years old

NB: An existing Insured Person who was less than 70 years old when cover originally commenced but who subsequently aged beyond 70 years old, will continue to be covered under the fund.

When do we receive membership cards?

A membership card is only issued upon receipt of a fully completed application form and payment of the contribution. Should the card be lost or stolen it is incumbent on the member to inform us immediately, failing which the member could be held liable for nay claims paid through misuse

What's the difference between Outpatient and Inpatient?

The basic difference between inpatient and outpatient care is that inpatient care requires a patient to stay in a hospital overnight and outpatient does not. If you receive inpatient care, you will be monitored by a healthcare team in a hospital throughout your treatment and recovery. Outpatient care, also called ambulatory care, does not require hospitalization.

What is a Waiting Period?

A waiting Period means the period of time from the cover commencement date during which the fund does not cover any treatment made necessary by any cause. Fund contributions remain payable during the course of this waiting period.

What are the Waiting periods for this plan?

The fund shall apply the following waiting periods upon application of membership:

Inpatient: 90 days waiting period

Outpatient: 30 days

Where do we go to ask more questions?

If you have more questions about the fund you should contact anyone of our branches from the information on our contact page

Or text “Health” our virtual Assistant Libby through WhatsApp on 0780310735, and select the “I am interested” option.

How To Apply

The process of applying for a loan for the MMF Funeral Cash Plan and the Health Benefit Plan is simple all you have to do is click the button below to download the Form and fill it in, once you are done you can email the form to hello@moneymartfinance.com or go to your nearest MoneyMart branch to submit the application along with all the supporting documents a loans officer will then check if all the information is correct and sign you up

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