Service Excellence Principles
  1. Smile;
  2. Greet The Customer With A Smiling Voice & Welcoming Body Posture;
  3. Ask And Listen Attentively Showing Interest;
  4. Respond Politely & Patiently;
  5. Provide Client With Clear And Essential Information;
  6. Be Open And Helpful;
  7. Respond Urgently To Client’s Request;
  8. Treat Each Client Uniquely And Each Situation Separately;
  9. Show Initiative & Pro-Activeness To Ensure The Client Is Delighted;
  10. Say Thank You.
  11. Be True To Your Word: If You Make a Promise, Then Fulfil It!
MMF logo icon

Positively transforming people’s lives by creating sustainable wealth

©2020 MoneyMart Finance – Creating wealth; Changing lives. All Rights Reserved.

×

Hello!

Click one of our representatives below to chat on WhatsApp or send us an email to info@moneymartfinance.com

× How can I help you?