Privacy Policy for Momafe (MoneyMart Finance Loan Officer Application)

Last updated: 1 July 2024

1. Introduction

Welcome to the MoneyMart Loan Officer Application a loan officer application used to process customer loans. At MoneyMart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: Name, date of birth, ID Number, email address, phone number, and mailing address.
  • Financial Information: Income details, employment information, bank account details, and credit history.
  • Loan Information: Loan amount requested, purpose of the loan, and preferred terms.
  • Device Information:  Operating system, and other technical details about your device.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and evaluating loan applications
  • Assessing creditworthiness
  • Managing loan accounts
  • Communicating with you about your loan application or account
  • Improving our services and user experience
  • Complying with legal and regulatory requirements

4. Information Sharing and Disclosure

We may share your information with:

  • Financial institutions and lenders to process your loan application
  • Credit bureaus to obtain and report credit information
  • Service providers who assist us in operating our application
  • Regulatory bodies and law enforcement agencies as required by law

We do not sell your personal information to third parties.

5. Data Security

We implement robust security measures to protect your information, including:

  • Encryption of sensitive data
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and review your personal information
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your information, subject to legal requirements
  • Opt-out of certain data-sharing practices

To exercise these rights, please get in touch with us using the information provided in the “Contact Us” section.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MoneyMart Finance
9 St Quintin Avenue Eastlea Harare
Phone: +263 78 560 6127

11. Governing Law

This Privacy Policy is governed by and construed by the laws of the Republic of Zimbabwe, without regard to its conflict of law principles.






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