1. Smile;

  2. Greet The Customer With A Smiling Voice & Welcoming Body Posture;

  3. Ask And Listen Attentively Showing Interest;

  4. Respond Politely & Patiently;

  5. Provide Client With Clear And Essential Information;

  6. Be Open And Helpful;

  7. Respond Urgently To Client's Request;

  8. Treat Each Client Uniquely And Each Situation Separately;

  9. Show Initiative & Pro-Activeness To Ensure The Client Is Delighted;

  10. Say Thank You.

  11. Be True To Your Word: If You Make a Promise, Then Fulfil It!

Harare Branch

Suite 605, 6th Floor
Batanai Gardens, 57 Jason Moyo, Harare
M: +263 778 765 564
M: +263 772 417 488
T:  +263 04-770525

Mbare Branch

Mbare Branch
Mbare Post Office,
Mbare Harare
M: +263 778 072 977
T: +263 (4) 748 180

Mutare Branch

Suite 3 Ground Floor Towers Complex,
37 Robert Mugabe way
Mutare
M: +263 774 407 612
T: +263 (220) 202022161

Bindura Branch

767 York Street
ZIMTA Mashonaland Central
Bindura
M: +263 734 639 855
M: +263 715 174 517

Gweru Branch

Suite 105,
1st Floor CABS
Centre, Gweru
M: +263 773 520 469

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